An impressive 39 long term care centers that are members of the Florida Health Care Association (FHCA) have earned national recognition for their commitment to improving the lives of residents through quality care. The 39 members – 36 skilled nursing centers and 3 assisted living facilities – were among 521 long term and post-acute care providers in 50 states and the District of Columbia to be recognized with a 2018 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the first of three distinctions possible through the AHCA/NCAL National Quality Award Program, which honors long term and post-acute care providers that have demonstrated their commitment to improving the quality of care for seniors and persons with disabilities.
“The Bronze award exemplifies a dedication to positively impacting quality in our state’s long term care centers,” said Emmett Reed, FHCA Executive Director. “We are proud of our members for their dedication to ensuring Florida’s frail elders receive exceptional care every day.
The following Florida centers earned the 2018 AHCA/NCAL Bronze – Commitment to Quality Award:
Skilled Nursing Centers
• Alpine Health and Rehabilitation Center, St. Petersburg
• Baldomero Lopez State Veterans’ Nursing Home, Land O’ Lakes
• Bartow Center, Bartow
• Coquina Center, Ormond Beach
• Coral Bay Healthcare and Rehabilitation Center, West Palm Beach
• Courtyards of Orlando Care Center, Orlando
• Destin Healthcare and Rehabilitation Center, Destin
• EdgeWood Nursing Center, Jacksonville
• Good Samaritan Society – Daytona, Daytona Beach
• Governor’s Creek Health & Rehabilitation, Green Cove Springs
• Guardian Care Nursing and Rehabilitation Center, Orlando
• Hillcrest Health & Rehabilitation Center, Hollywood
• Indian River Center, West Melbourne
• Laurel Pointe Health and Rehabilitation, Fort Pierce
• Lehigh Acres Health and Rehabilitation Center, Lehigh Acres
• North Beach Health and Rehabilitation Center, North Miami Beach
• Oak View Rehabilitation, Orange Park
• Ocoee Health Care Center, Ocoee
• Opis Fairway Oaks Center, Tampa
• Opis Ruleme Center, Eustis
• Palm Garden of Winter Haven, Winter Haven
• Rockledge Health and Rehabilitation Center, Rockledge
• Seaview Nursing and Rehab, Pompano Beach
• Summer Brook Health Care Center, Jacksonville
• Sunrise Health and Rehabilitation Center, Sunrise
• Susanna Wesley Health Center, Hialeah
• Sylvan Health Center, Clearwater
• Taylor Care Center, Jacksonville
• Terra Vista Rehabilitation and Healthcare Center, Orlando
• The Club Health & Rehabilitation Center at the Villages, The Villages
• The Manor at Carpenters, Lakeland
• The Springs at Lake Pointe Woods, Sarasota
• University Crossing, Jacksonville
• Victoria Nursing and Rehabilitation Center, Miami
• Villa Health & Rehabilitation Center, Deland
• Wilton Manors Health & Rehabilitation Center, Fort Lauderdale
Assisted Living Facilities
• Five Star Premier Residences of Boca Raton, Boca Raton
• Florida Presbyterian Homes, Lakeland
• Sunrise of Jacksonville, Jacksonville
“This year’s Bronze award recipients are leading the way for others in the profession pursuing quality care,” said AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “I commend them on this accomplishment and challenge them to continue making progress in quality improvement.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is also the basis of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations across different business sectors use strategies to improve performance and organizational effectiveness.
The Award program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with fundamental performance elements such as vision and mission statements and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each application to determine if the center has met the demands of the criteria. Recipients may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award.
Recipient organizations will be honored during AHCA/NCAL’s 69th Annual Convention and Exposition, October 7-10, 2018 in San Diego, California.
Rehabilitation and Nursing Center came in first in the state in FHCA’s Long Term Care Photo Contest, which aims to highlight the daily life in Florida’s outstanding care centers. The image, “#RenewalHappensHere” (at right), prevailed over more than 100 photos to win the annual contest and earn a $500 prize to be used toward resident activities.
The first-place photo was submitted by The Bristol at Tampa Rehabilitation and Nursing Center, a warm and close-knit subacute CareRite Center proudly serving Tampa and the surrounding area. The photo features James J., a resident who is one of the center’s biggest success stories. A jokester, incredible artist, and active participant in the center’s vast therapeutic recreational program offerings, James shows off his fun-loving nature by posing next to a Suzuki motorcycle. The wheels are owned by the husband of Vincenza Shihada, the center’s director of business development pictured right, who snapped the image. For submitting the top vote-getting photo, the center will receive a $500 award that can be used for any activity to benefit its residents and staff.
Second place went to Palm Garden of Largo, with the photo, “Love for Amos,” taken by Annie Johnson, the center’s life enrichment director. In the photo, the lovely Edith is enjoying quality time with the center’s monthly visitor and wonder horse Amos. Johnson knew she had to capture the moment after Edith could barely contain her excitement when Amos walked in.
Third place went to The Rehabilitation Center at Jupiter Gardens for the photo, “Lighting the Menorah,” taken by Justin Lavian, the center’s director of concierge services and assistant administrator.
The Broadway mega-smash Hamilton concludes by asking, “Who lives, who dies, who tells your story?” For those of us who care for others at Florida’s skilled nursing care centers, the answer is clear — the story is told by our cherished residents, whose lives span history from surviving the Great Depression to texting with their grand kids. As our Florida Health Care Association members celebrate
Submissions are now being accepted for FHCA’s Long Term Care Photo Contest, an annual program designed to capture the special moments of long term caregiving through photography. Amateur photographers who live, work or volunteer in an FHCA member skilled nursing center or assisted living facility are invited to submit photographs capturing the daily life, activities and loving care between residents, families and staff.